{"id":3,"date":"2024-01-08T19:56:46","date_gmt":"2024-01-08T19:56:46","guid":{"rendered":"http:\/\/localhost\/dtc\/?page_id=3"},"modified":"2025-08-21T20:14:31","modified_gmt":"2025-08-21T12:14:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dtcworld.com\/my\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68c83153 e-flex e-con-boxed e-con e-parent\" data-id=\"68c83153\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20d32ce elementor-absolute elementor-widget elementor-widget-image\" data-id=\"20d32ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"222\" height=\"184\" src=\"https:\/\/dtcworld.com\/my\/wp-content\/uploads\/2024\/03\/1.Red-line-left.svg\" class=\"attachment-large size-large wp-image-2220\" alt=\"Red line left\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0bcf5 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"8f0bcf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"222\" height=\"184\" src=\"https:\/\/dtcworld.com\/my\/wp-content\/uploads\/2024\/03\/1.Red-line-left.svg\" class=\"attachment-large size-large wp-image-2220\" alt=\"Red line left\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d79ee8 elementor-absolute e-transform elementor-widget elementor-widget-image\" data-id=\"4d79ee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_flipX_effect&quot;:&quot;transform&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"222\" height=\"184\" src=\"https:\/\/dtcworld.com\/my\/wp-content\/uploads\/2024\/03\/1.Red-line-left.svg\" class=\"attachment-large size-large wp-image-2220\" alt=\"Red line left\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-528547b elementor-widget elementor-widget-text-editor\" data-id=\"528547b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Privacy Notice<\/b><\/p><p><span style=\"font-style: inherit; color: var( --e-global-color-astglobalcolor0 ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); background-color: var( --e-global-color-dc5c762 );\"><span style=\"font-weight: inherit;\">Dear valued customers and guests, we, DTC WORLD CORPORATION PTE LTD \u201cthe Company\u201d, and references herein to\u00a0&#8220;we&#8221;,\u00a0&#8220;us&#8221;\u00a0and\u00a0&#8220;our&#8221;\u00a0are to theCompany, are committed to ensuring the safety and security of personal data.<\/span><\/span><\/p><p><b>1.\u00a0OVERVIEW<\/b><\/p><p>1.1\u00a0The purpose of this Privacy Policy\u00a0(\u201cPrivacyPolicy\u201d)\u00a0is to inform you as to how we manage, collect, use and disclose personal data. In Singapore, such activities are subject to thePersonal Data Protection Act (No. 26 of 2012) (the \u201cPDPA\u201d). We conduct our business in compliance with the\u00a0PDPA\u00a0and have implemented various measures to ensure that any personal data we collect, use and\/or disclose remains safe and secure.<\/p><p>1.2\u00a0Unless otherwise defined, capitalised terms used in this Privacy Policy shall bear the same meanings ascribed to them in our Terms of Use, where applicable.<\/p><p>1.3\u00a0Subject to paragraph 1.5below, your continued access and use of the Platform and\/or the Services shall constitute your agreement to our collection, use and\/or disclosure of your Personal Data in accordance with this Privacy Policy and the applicable laws.<\/p><p>1.4\u00a0If you are a Minor, your parent or legal guardian\u2019s consent shall be required to consent to our collection, use and\/or disclosure of your Personal Data.<\/p><p><b>2.\u00a0PERSONAL DATA<\/b><\/p><p>In this Privacy Policy,\u00a0\u201cPersonal Data\u201d\u00a0refers to any data, whether true or not, about an individual who can be identifiedfrom that data, or from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.<\/p><p><b>3.\u00a0COLLECTION OF PERSONAL DATA<\/b><\/p><p>3.1\u00a0ThePersonal Data that we may collect may include an individual\u2019s name, email address, phone number, date of birth, residential address, personal identification number, information from the individual\u2019s device or equipment used to access and\/or use the Platform (including network activity and IP address) and any other Personal Data necessary for us to provide our services, including access and use of the Platform and\/or Services.<\/p><p>3.2\u00a0Typically, we will collect Personal Data from Users, business contacts, business partners, companies that we may invest in or any other third parties that we work with or from publicly available sources.<\/p><p><b>4.\u00a0USE OF PERSONAL DATA<\/b><\/p><p>4.1\u00a0We may use and\/or disclose Personal Data for:<br \/>a. providing our products and\/or services;<br \/>b. data analytics (to analyse user traffic patterns);<br \/>c. internal audits and research;<br \/>d. security and risk management;<br \/>e. legal, regulatory and other compliance requirements (including providing assistance to law enforcement, judicial, regulatory or \u2028 other government agencies and statutory bodies);<br \/>f. for marketing and advertising, and in this regard, to send you by various modes of communication marketing and promotional \u2028 information and materials relating to products and\/or services (including, without limitation, products and\/or services of third \u2028 parties) that we may be marketing or promoting, whether such products or services exist now or are created in the future;<br \/>g. handling any reports or complaints received by us against a User;<br \/>h. other work- and business-related requirements; and<br \/>i. any other purposes which we notify you of at the time of obtaining your consent,<\/p><p>(Collectively, the \u201c<b>Purposes<\/b>\u201d and each, a \u201c<b>Purpose<\/b>\u201d).<\/p><p>4.2\u00a0We will not use Personal Data for purposes which we are not permitted to or required under the applicable personal data protection law and regulations.<\/p><p>4.3\u00a0Not with standing the above, we may collect, use and\/or disclose any Personal Data without your consent provided that such collection, use and\/or disclosure is in accordance with any applicable laws, including but not limited to the PDPA.<\/p><p><b>5.\u00a0DISCLOSURE OF PERSONAL DATA<\/b><\/p><p>5.1 We may share and disclose Personal Data with:<br \/>a. our partners and suppliers in connection with the provision of services to our customers;<br \/>b. partners, licensors, vendors, agents, contractors or third-party service providers who provide services to us including but not \u2028 limited to insurance, consultancy, courier services, telecommunications, IT, payment, printing, billing, payroll processing, \u2028 technical services, training, market research, call centre, security or other such services to us;<br \/>c. a Complainant;<br \/>d. in the event of an actual or prospective business asset transaction (such as any merger, acquisition or asset sale), any business \u2028 partner, investor, assignee, or transferee for the purposes of facilitating such a transaction; and\/or<br \/>e. any relevant government regulators, statutory boards or authorities or law enforcement agencies as required by any laws, rules, \u2028 guidelines and regulations or schemes imposed by any government to bodies and authorities.<\/p><p>5.2\u00a0PersonalData is disclosed to the above only for the Purposes or otherwise in accordance with the applicable personal data protection laws.<\/p><p>5.3\u00a0In exceptional circumstances, we may also be required to disclose Personal Data where, amongst others, there are grounds to believe that disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.<\/p><p>5.4\u00a0In some cases, we shall encrypt, anonymize, and aggregate the information before sharing it. Anonymizing means stripping the information of personally identifiable features. Aggregating means presenting the information in groups or segments e.g. age groups.<\/p><p>5.5\u00a0We will also ensure that overseas organisations we work with observe strict confidentiality and data protection obligations, and shall ensure that any personal data transferred overseas will be made in accordance with the PDPA.<\/p><p><b>6.\u00a0ACCURACY AND UPDATING OF PERSONAL DATA<\/b><\/p><p>6.1.\u00a0We will strive to keep your Personal Data accurate. You will be given the ability to review and update your Personal Data that we have in our possession.<\/p><p>6.2.\u00a0You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Further, when you provide us with any Personal Data relating to a third party (including your spouse, children, parents and\/or employees),you represent and warrant to us that you have obtained the consent of the third party to provide us with their Personal Data unless otherwise provided in thePDPA.<\/p><p><b>7. CHANGES TO YOUR PERSONAL DATA<\/b><\/p><p>If at any time you want to change or review the information you have provided through DTCWORLD.COM, you can send an e-mailto enquiry.sg@dtcworld.com. Please be sure to include or have ready your full name, address, phone number and e-mail address.<\/p><p><b>8.\u00a0ACCESS TO PERSONAL DATA AND RESPECTING INDIVIDUAL&#8217;S CONSENT<\/b><\/p><p>8.1.\u00a0If you wish to access the Personal Data that we have relating to you, inquire about the way in which Personal Data relating to you has been used or disclosed by us in the past year, or wish to withdraw your consent to our use of suchPersonal Data, you may contact our Data Protection Officer (whose contact is set out below) and we will seek to attend to your request as best as we reasonably can. Please note that:<br \/>a. in order for us to provide any personal data we will need to verify your identity and may request further information about your \u2028 request;<br \/>b. we may refuse access to your Personal Data if it would affect the privacy rights of other persons or if it breaches any \u2028 confidentiality that attaches to that information;<br \/>c. we may also refuse your request where we are legally permitted to do so and give you such reasons;<br \/>d. you should be aware that we may take a reasonable time to process your application for access as we may need to retrieve \u2028 information from storage and review the information in order to determine what information may be provided; and<br \/>e. we may have to charge you a reasonable administrative fee for retrieving Personal Data relating to you.<\/p><p>8.2.\u00a0For the avoidance of doubt, if we refuse to grant you access to your Personal Data, we shall preserve a complete and accurate copy of the Personal Data for a period of 30 days after the date which we notify you of our refusal to do so.<\/p><p><b>9.\u00a0SECURITY OF PERSONAL DATA<\/b><\/p><p>9.1.\u00a0Safe guarding and respecting the confidentiality of Personal Data is important to us. We will use our best efforts to protect Personal Data.<\/p><p>9.2.\u00a0The Personal Data provided to us are stored on secure servers. We also have security measures in place to protect against un authorized access, loss, misuse and alteration of Personal Data under our possession and\/or control. However, to the extent permissible under the applicable laws, we will not be held liable or responsible for any loss, misuse or alteration of Personal Data that may be caused by third parties.<\/p><p><b>10.\u00a0RETENTION OF PERSONAL DATA<\/b><\/p><p>10.1.\u00a0We will only retain Personal Data for only as long as:<br \/>a. the retention of the Personal Data continues to serve any Purpose; and<br \/>b. there is a business or legal need.<\/p><p>10.2.\u00a0In the event that retention of Personal Data is no longer necessary for any business or legal purposes or when the purpose for which the Personal Data was collected is no longer being served by the retention of the Personal Data, we will remove, destroy or anonymise the Personal Data.<\/p><p><b>11.\u00a0TRANSFER OF PERSONAL DATA OUTSIDE SINGAPORE<\/b><\/p><p>11.1.\u00a0Your Personal Data may be transferred to, stored or processed outside of Singapore.<\/p><p>11.2.\u00a0We will only transfer your information overseas in accordance with the PDPA and will ensure that overseas organisations we work with observe strict confidentiality and are subject to data protection obligations.<\/p><p><b>12.\u00a0BREACH OF PERSONAL DATA<\/b><\/p><p>In the event of a data breach of your Personal Data (\u201cBreach\u201d), we will promptly conduct an assessment of whether theBreach is notifiable to the Personal Data Protection Commission (\u201cPDPC\u201d) in accordance with the PDPA. If the Breach is notifiable to the PDPC, we will also notify you of the occurrence of the Breach in accordance with the PDPA.<\/p><p><b>13.\u00a0DISCLOSURE OF PERSONAL INFORMATION POLICY AND PROCEDURE OF MARKETING A COMPLAINT<\/b><\/p><p>13.1.\u00a0If you believe that we have breached this Privacy Policy, or any other applicable privacy or data protection laws or regulations which may apply to us, you should make a complaint to us in the first instance. You should address your complaint in writing to our Data Protection Officer (whose contact is set out below), and you should include as much detail as you can about the PersonalData affected, and the circumstances that you believe amount to a breach of this Privacy Policy or the PDPA.<\/p><p>13.2.\u00a0If you have any questions about our Privacy Policy or concerns about our commitment to your privacy, please feel free to email or write to the DataProtection Officer (whose contact details are set out below).<\/p><p><b>14.\u00a0HOW TO CONTACT US<\/b><\/p><p>If you have any questions about this Policy, or have any further queries, or would like to make a complaint or data access or correction request in respect of your PersonalData, you may contact us at the contact details below:<\/p><p>HQ-SG address:<br \/>ARK @ Gambas 7 Gambas Crescent, #05-24, Singapore 757087<\/p><p>Tel: (+65) 6397 5818<br \/>Email: enquiry.sg@dtcworld.com<\/p><p>MY address:<br \/>No. 8, Jalan YTN 3, Industri Desa Aman,<br \/>Kepong, 52200 Kuala Lumpur, Malaysia<\/p><p>Tel: (+ 60) 03-6263 3880<br \/>Email: enquiry.my@dtcworld.com<\/p><p><b>15. COOKIES<\/b><\/p><p>Like many companies, we use &#8220;cookies&#8221; on this website. Cookies are bits of text that are placed on your computer&#8217;s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping cart between visits. We also use cookies to measure activity on the website and determine which areas and features of the website are the most popular. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our website features. Refer to our <a href=\"https:\/\/dtcworld.com\/my\/cookie-policy\/\"><b>Cookie Policy<\/b> <\/a>explaining the types of cookies we use and how you can manage them.<\/p><p><b>16.\u00a0CHANGE TO THE PRIVATE POLICY<\/b><\/p><p>We reserve the right to modify and update this Privacy Policy at any time to ensure it is consistent with industry trends and\/or any changes in legal or regulatory requirements.<\/p><p><b>17.\u00a0GOVERNING LAW<\/b><\/p><p>This Privacy Policy shall be governed in all respects by the laws of Singapore.<\/p><p><b>18.\u00a0CONFLICTS<\/b><\/p><p>In the event of any conflict between this English language Personal Data Privacy Policy and its corresponding Bahasa Malaysia Personal Data Privacy Policy, the terms in this English language Personal Data Privacy Policy shall prevail.<\/p><p>We updated our Privacy Policy on 1 January 2024 which is this Policy\u2019s effective date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Notice Dear valued customers and guests, we, DTC WORLD CORPORATION PTE LTD \u201cthe Company\u201d, and references herein to\u00a0&#8220;we&#8221;,\u00a0&#8220;us&#8221;\u00a0and\u00a0&#8220;our&#8221;\u00a0are to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | DTC World<\/title>\n<meta name=\"description\" content=\"Understand how DTC World uses and protects your data with our straightforward Privacy Policy. 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